Summary:
We collect, store and use your personal data to efficiently provide a range of services to you. We value your privacy and we will always treat your details and data securely and confidentially. Personal data is processed in accordance with all legal requirements and restrictions (Data Protection Act and from 2018, the General Data Protection Regulation (also known as GDPR). Below can be found further details of this agreement.
Application:
This privacy policy provides the necessary information regarding the processing of personal data by or on behalf of Stone Flower Landscapes, and only applies to the use of its website visitors and business customer’s personal data.
This privacy policy is not applicable to the websites or apps of third parties (such as the apps or websites to which Stone Flower Landscapes refers on its website and in electronic communications). Stone Flower Landscapes suggests you consult the privacy policy of said third parties on their own specific websites.
Stone Flower Landscapes responsibility is under the Data Protection Act, and (effective from May 2018, the General Data Protection Regulation). This privacy policy clarifies the method of collection and processing of personal data by or on behalf of Stone Flower Landscapes via a third party.
Stone Flower Landscapes is the trading name of Shea Coe, a landscape gardener registered at 127 Spencer Road, Harrow, Middlesex, HA3 7AW; who can be contacted regarding data control queries at sheaob1991@gmail.com
Data collection:
Stone Flower Landscapes can collect information from you in the ways listed below:
- Directly submitted by you: by entering into a contract with us; contacting us by email, telephone or in writing to arrange a consultation, estimate or quote; by ordering a product or service; register for business services; subscribe to our newsletter.
- Through our website: we collect various identifying and non identifying information via our website through the the use of cookies, for various purposes.
Personal information collected:
Stone Flower Landscapes may process your personal data due to your use of Stone Flower Landscapes products or services and/or because you directly submit it to Stone Flower Landscapes yourself when submitting a contact request form on our website. Stone Flower Landscapes might process the following personal data:
- Contact details, including: name, address, telephone number, email address, information about your property interior and exterior, social media account(s) and any login details you provide to us.
- We do not save payment and invoice details if you make an online payment via a third party independent payment service provider; if you submit this information to us in another format (i.e, via post or email), it could potentially be saved by us.
- Site details: IP address, traffic and location data and information about the use of our website, online shop, email newsletters, etc.
- Information that you submit to us when applying for employment with us (CV, DBS, etc).
Comments:
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media:
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Data collection purposes:
Stone Flower Landscapes can use personal data received to complete the contract that we have with the customer regarding products and services offered on our website and in person, in our online shop, and for internal administration.
For clarity, we ask you to share your personal data with us:
- To initiate, maintain and review the contractual relationship with our existing and prospective clients, and product or service improvement.
- To meet our national and international legal obligations.
- To make analyses regarding site visitor behaviour and purchase selections.
- To provide you personalised company promotional offers, suggestions and relevant garden care information by electronic or written communications.
- To provide contracted product or service information such as installation care guides, product information, warranty documents, invoices or receipts and related products and services.
Stone Flower Landscapes may send newsletters via email. If you do not wish to receive these, you can unsubscribe using the link at the bottom of the email.
Personal data is not used for any other purposes than what is described above.
Data sharing:
Stone Flower Landscapes sometimes shares collected personal data with service providers affiliated with Stone Flower Landscapes and its clients; subcontractors (such as delivery companies, utilities contractors, etc) who we sometimes engage to complete works; product suppliers; government agencies and other industry associates.
Stone Flower Landscapes may be obligated to include your details due to a legal obligation on Stone Flower Landscapes and/or satisfying information requests from relevant authorities.
Stone Flower Landscapes has taken the legally required measures to ensure that personal data is collected and stored in line with European legislation.
If you request a password reset, your IP address will be included in the reset email.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Cookies:
Our website uses cookies that store technical information about your device and IP address.
Cookies are information files that a website places on your device(s), in which your activities on our website are saved. Some examples are:
- the unique IP address of the site visitor;
- the date and time of visit;
- the URL of the referral site (the site from which the visitor has navigated to our site);
- any pages visited on our site;
- web browser and device information (browser information, device operating system, etc.).
We use technical information and cookies to assist your visit to our website, and to improve the performance and user experience during use of the site. Cookies are stored by Stone Flower Landscapes and additionally by other entities with whom Stone Flower Landscapes contracts for various services.
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Visitor comments may be checked through an automated spam detection service.
Below is a summary of the different types of cookies applied through use of the Stone Flower Landscapes website.
Functional cookies:
Stone Flower Landscapes places cookies that are required for the website to function correctly, and to complete contracted services. Cookies are used to record user preferred settings; to optimise simple use of the website; and to store login credentials.
Analytical cookies:
Stone Flower Landscapes utilises analytics cookies (Google Analytics cookies, etc) which collect information regarding website use, recording: quantity of site visitors; pages visited and duration of visits. This data is used to improve our services and optimise the site content to the specifications of site users.
Stone Flower Landscapes has established a processor agreement with Google for the use of Google Analytics; this ensures that any Google Analytics cookies stored have been set to protect our visitor’s and client’s privacy. Stone Flower Landscapes has not authorised Google to use information obtained via Stone Flower Landscapes site for other Google services.
Tracking / advertising cookies:
Tracking cookies collect data about the online habits of a website user. Tracking cookies are placed to allow the user to make the best use of our website: for example, these cookies store information about website visits so that pertinent details can be utilised for the ease of use of the user on a later visit; i.e. auto-filling in contact forms or offering ads that meet the specified needs of the visitor.
Disabling cookies:
Many web browsers accept cookies by default; you can, however, set your browser to refuse cookies or to alert when a cookie is being placed. Please be advised, some site functions on our and other websites may not function correctly or at all if cookies are disabled in your browser.
Embedded content from other websites:
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Social media:
Using our website, you can share information on social media or access our social media profiles, via the included social media buttons. The specified social media provider can place cookies using these link buttons. We cannot control third parties placement of cookies or their use of the information acquired. They are responsible for the creation, use and dissemination of data obtained via these channels. Their own privacy policy and general terms and conditions are applicable in this instance.
Data retention period:
Stone Flower Landscapes does not store your data longer than necessary for the execution of any contracts/agreements; always no longer than 24 months after the agreement has been completed or voided, unless necessary to comply with a legal statutory obligation for retaining and submitting customer data.
The termination of an agreement in this case means the completion of contracted works or unsubscribing to our newsletter. if you wish for your data to be completely removed, you may submit a request for this via email, listed below.
Your rights:
It is your responsibility to ensure that Stone Flower Landscapes has your correct personal data. You may object to the utilisation of your data by Stone Flower Landscapes; or request access to your data for inspection, modification and/or deletion: in writing to the e-mail address sheaob1991@gmail.com . Once recieved, any modification you have requested will be updated. Stone Flower Landscapes will always respond to your request as soon as possible; but always within four calendar weeks.
Complaints about our use of your personal data can be submitted to Stone Flower Landscapes directly, or to The Information Commissioner’s Office (ICO) if you live in the UK, or the European Data Protection Supervisor (EDPS) if you live in the EU. If you live in another region, contact your relevant authority for more details on their complaints precedure.
Securing your data:
Stone Flower Landscapes is serious about protecting your data. We take thorough physical, administrative and technical measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification of your data.
Should you still feel your data is unsecure or there are indications of misuse or breach; or if you would like details of our data security procedure, you may contact Stone Flower Landscapes at sheaob1991@gmail.com .
Policy modifications:
Our privacy policy is modifiable. Future privacy policy amendments will be posted here. We suggest that you frequently check our current privacy policy regarding any changes.
Contact:
If you have questions, comments or complaints regarding this privacy policy or about how Stone Flower Landscapes stores your personal data, you can e-mail us directly on sheaob1991@gmail.com .